Looking for information on which agencies to contact if you have an online problem? We refer you to the organisations that can help you.
If you have questions about the protection of your data or if you want to collect personal data correctly, contact the Data Protection Authority.
www.dataprotectionauthority.be
Contact the website where you were hacked and follow their procedure.
If you found sexual abuse images of minors on the internet, you can report this to Child Focus.
Are you the victim of misleading practices, fraud or swindle? Or were your rights as a consumer or company not respected?
You can report an online crime to the police in your local police station. The police services are in contact with Regional and Federal Computer Crime Units (RCCU and FCCU) which are responsible for fighting ICT crime.
If a company or organisation is confronted with a network or internet incident and wants to report it or request advice in complete confidence, it can do so at CERT.be, the Federal Cyber Emergency ResponsTeam.
Did you receive a suspicious mail or a suspicious message? Forward it to suspicious@safeonweb.be" and then delete it. If you received a suspicious message at work, you need to follow your company's phishing procedures, e.g. forward it to the ICT department. What is suspicious@safeonweb.be?
Are you a victim of online investment and credit fraud?
Want to know more about safe internet behaviour?
Click Safe is a website of Child Focus about safe internet behaviour. The site contains information about a safe and responsible use of the internet for and by minors.
Cybersimple.be/en is the result of a close co-operation between Google and Test-Aankoop. It promotes a safer internet and encourages consumers to protect themselves against the risks of the worldwide web.
The Cyber Security Coalition brings together key players from the academic world, the public authorities and the private sector in Belgium to fight cybercrime.
DNS Belgium manages the domain name zones .be, .vlaanderen and .brussels and ensures a safe internet experience on these domain names. www.dnsbelgium.be
Each year, for the entire month of October, hundreds of activities take place across Europe, including conferences, workshops, trainings, webinars, presentations and more, to promote digital security and cyber hygiene.
Europol provides a series of awareness-raising tools (posters, brochures and guides) in the prevention of cybercrime.
This website provides information on online investment and credit fraud. Discover their video campaign to raise public awareness of online fraud (only in Dutch or French).
Do you have a question about privacy? Are you in trouble? Or do you want better protection of your privacy? Discover all the tips & tricks here. (available in Dutch and French)
The "No More Ransom" portal is an initiative of the High Tech Crime Team of the Dutch police, Europol's European Cybercrime Centre and two cybersecurity companies - Kaspersky Lab and McAfee - with the aim of helping ransomware victims repair their encrypted files without paying the criminals.
Tips for safe online banking. An initiative of the Belgian Financial Sector Federation, Febelfin.
Febelfin (in French and Dutch)
Can you spot scams on the internet and social networks? Do you know what to do in case of an attack and how to raise the alarm? On the traquelarnaque.be (in french) or spotdescam.be (in dutch) website, you can test your knowledge, watch testimonials from influencers and find tips & tricks to have the right reflexes.
The Centre for Cybersecurity Belgium (CCB) is the national cyber security centre in Belgium. The CCB's aim is to supervise, co-ordinate and monitor the application of the Belgian strategy on cyber security. By optimising the information exchange, the population, companies, government and vital sectors will be able to protect themselves adequately.
